Tech
North American companies notch another record year for robot orders
North American companies struggling to hire workers in the tightest labor market in decades brought on more robots last year than ever before, with many earmarked for new electric vehicle and battery factories under construction.
Demand for robots appears to have slackened near the end of the year, though, raising questions about how strong 2023 will be in the face of shifting household consumption patterns and the rising interest rates engineered by central bankers to bring high inflation under control.
Companies, overwhelmingly located in the United States but including some in Canada and Mexico, ordered just over 44,100 robots in 2022, an 11% increase over the previous year and a new record, according to data compiled by the Association for Advancing Automation, an industry group also known as A3. The value of those machines totaled $2.38 billion, an 18% increase over the prior year, according to the data.
The “labor shortage doesn’t seem to be letting up,” said Jeff Burnstein, president of A3. Many companies, scrambling to find workers amid the lowest U.S. unemployment rate since 1969, see automation as a quick fix.
Burnstein said there was a visible slowdown in orders at the end of the year, which raises a question about how 2023 will evolve. “The fourth quarter was really propped up by the strength in the auto industry,” he said. “We saw a falling-off in non-automotive” orders.
A shift away from pandemic-era consumer behavior likely played a role in the orders drop-off in some segments, he added. “You saw companies like Amazon put a pause on building new warehouses, which means they probably canceled or delayed purchases of new automation.”
Supply chain problems may also have distorted last year’s results. Burnstein said robot makers saw some customers place extra orders during the COVID-19 health crisis – just to ensure they would get part of what they needed.
AUTO SECTOR DRIVES DEMAND
More than half of last year’s orders came from automakers and their suppliers – a group that has long led the way in automation of U.S. factories.
New plants for electric vehicles, batteries and battery recycling have been announced since the beginning of 2021 at a cost of $160 billion, according to Atlas Public Policy, a U.S.-based research group working with automakers and environmental groups.
Most robots ordered last year will be used for material handling – an expansive category that includes all types of movement and handling of goods inside factories and warehouses.
Closure Systems International Inc’s sprawling plant in Crawfordsville, Indiana, for instance, recently automated the job of packing and sealing boxes at the end of the assembly line. The company produces closures used for things like soda bottles and food packages.
Next up are “auditor” jobs. Machines in the Crawfordsville plant spit out new caps faster than a machine gun, so workers called auditors currently sit in small booths along the line, constantly checking that specifications are met.
Brad Bennett, the company’s senior vice president of global operations, said small robots will soon be installed in the booths to do the inspection work. “We won’t have to reduce people,” he said. Those workers will move to other tasks.
The new machines will help avoid what happened during the pandemic, he said. “During COVID, we were literally running with 30% of the plant down because we couldn’t get a $15-an-hour guy to show up.”
Tech
Malaysia launches national AI office for policy, regulation
Malaysia launched on Thursday a national artificial intelligence office aimed at shaping policies and addressing regulatory issues, as it looks to establish itself as a regional hub for AI development.
The Southeast Asian country has secured billions of dollars in investment in the past year from global tech firms seeking to build critical infrastructure to cater to growing demand for their cloud and AI services.
“This is another historical moment in our digital transformation journey,” Prime Minister Anwar Ibrahim said at the launch of the new office.
The office is expected to serve as a centralised agency for AI, providing strategic planning, research and development as well as regulatory oversight, among others, according to details published on its website.
It will pursue seven deliverables in its first year, including developing a code of ethics, an AI regulatory framework and a five-year AI technology action plan until 2030.
The government on Thursday also announced strategic partnerships with six companies, including Amazon (AMZN.O), Google (GOOGL.O) and Microsoft (MSFT.O) which have all announced data centre, cloud and AI projects in Malaysia in the past year.
Digital ventures have helped propel Malaysia’s economy in 2024, with 71.1 billion ringgit ($16.06 billion) in approved investments in the information and communications sub-sector, the its investment authority said this week.
Tech
Mobile services startup Gigs raises 73 mln dollars in rare non-AI-centered funding
Gigs has raised $73 million in a series B funding round led by Ribbit Capital, the mobile services startup said on Thursday, marking one of the few investments this year not centered around artificial intelligence.
All existing investors including Google’s Gradient, prominent Silicon Valley incubator Y Combinator and venture capital firm Speedinvest participated in the round, Gigs said.
WHY IT’S IMPORTANT
San Francisco, California-based Gigs helps clients including neobanks, or online financial institutions, launch mobile services such as subscription management and phone payment plans.
Gigs, with its core market in the U.S., will use the funding to expand its geographical footprint and invest in scaling its products and services, it said. Earlier in December, Gigs announced a partnership with Vodafone UK.
CONTEXT
Ribbit’s investment in Gigs marks a rare funding round in a year otherwise characterized by investors funneling billions of dollars into generative artificial intelligence startups such as ChatGPT-parent OpenAI.
KEY QUOTES
“Since our launch in 2020, Gigs has significantly increased its annual recurring revenue (ARR),” said Dennis Bauer, Gigs’ co-founder and president.
The company did not specify its ARR or the latest valuation at which it raised funds.
Tech
Voice AI startup Vapi raises 20 mln dollars in Bessemer, Y Combinator-backed round
Vapi, a San Francisco-based startup that helps businesses deploy artificial intelligence-powered voice agents, said on Thursday it raised $20 million from investors, including Bessemer Venture Partners and Y Combinator, in an early-stage funding round.
The fundraise valued Vapi at $130 million, according to a source familiar with the matter.
Other investors in the round included Abstract Ventures, AI Grant, Saga Ventures, and Michael Ovitz, who co-founded the influential Creative Artists Agency.
Businesses looking for faster and cheaper resolution to customer queries are increasingly adopting AI voice agents, driving up interest in startups developing the technology.
“AI will fundamentally impact every vertical of the economy, with voice agents becoming a core interface for many of these applications,” said Mike Droesch, partner at Bessemer Venture, which has invested in companies such as Pinterest and Shopify.
Barclays estimated last month that the AI agent market could be as big as $110 billion by 2028, as firms ranging from tech giants Microsoft to startups such as OpenAI race to roll out the technology.
Vapi said the latest funds would be used to scale its engineering team and infrastructure to meet growing demand.
The company, founded in 2023, operates a platform designed for developers to b
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